FAQ’s

We are happy to accept last minute reservations depending on availability. To ensure your spot on the tour of your choice, it is recommended you book your reservation in advance.  There is a two adult minimum.

We recommend that you arrive about 15 minutes prior to check-in.

All of our jeep tours depart from the Tusayan Fire Station south of the IMAX Theater – between the IMAX and Wendy’s restaurant on Highway 64, Tusayan, Arizona. The address is 408 Arizona Hwy 64, Tusayan, AZ 86023.

Departure time varies depending on your selected tour and time of year. Check with your booking agent for exact times

Our tours run 7 days a week from March 1st through November 30th yearly.

Our custom safari vehicles can accommodate up to 13 people. We reserve the right to combine parties.

Children rates apply to age 15 and under.

We take all ages.

Everyone taking a tour must be in a seat belt and children 6 and under should be in a car seat or booster.

Should you cancel 48 hours or more in advance of your tour departure time, you will receive a full refund. If you are unable to make your tour please contact us by phone at 928-638-5337 to reschedule. No shows will be charged full price with no refunds.

CANCELLATION POLICY FOR AIRPLANE OR HELICOPTER FLIGHT TOURS: Cancellation policy for tours with Helicopter Flights and Airplane Flights is 48 hours prior to your flight time. If you cancel 48 hours or more in advance of your flight departure time, you will receive a full refund. No cancellations or changes will be accepted 48 hours prior to your flight time and the tour flight price is non-refundable. Should you book within 48 hours of the flight, no changes or cancellations will be accepted and your credit card will be charge the full amount.

We recommend bringing water in a non-breakable container, close-toes shoes, sunscreen, sunglasses, a hat, a light jacket (depending on time of year) and of course your camera.

Tours are not recommended for pregnant women, persons with back or neck injuries or persons with serious or debilitating injuries.

We do not allow dogs on the tour except for service dogs.  You may call the Grand Canyon Kennels at 928-638-0534 for boarding questions.

Private tours are available.  Call for pricing and availability.